OMNI Technologies, LLC (OMNI) is dedicated to providing its Users (e.g., Services visitors or customers) the highest level of transparency and control over the use of their data when using our Services. This Policy details each type of personal data we collect, how we use it and how you can control it. Any information processed by OMNI is treated as confidential, stored securely and accessed by authorized personnel only. OMNI has implemented and maintains appropriate technical, security and organizational measures to protect your personal data against unauthorized or unlawful processing and against any loss, destruction, damage, theft or disclosure.

Our Services are very diverse, sometimes additional terms or product requirements may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.

Collectible Information

OMNI receives specific data about its website visitors when the information is provided voluntarily, this includes when you sign up for an account, place an order, or request further services. When website visitors request information, provide information for employment opportunities, or send us an e-mail, we also collect information about the visitor. If you contact us through the website, we will maintain copies of the correspondence. We may also ask for responses to surveys and reviews for research purposes, the information provided to OMNI will be maintained and possibly shared on our platforms.

Data We Collect

We collect personal information that our visitors provide such as name, contact information, IP address, cookie information, information about your devices (browser type and device type), information about how you use our website (the time you viewed, the items you clicked, the location from which you accessed), your answers to surveys, and information about your internet connection.

Services Visitors

Services Visitors (before Sign Up) – When you visit our Services, certain information gets created and logged automatically. Here are the data points we collect:

Cookies: OMNI uses cookies to make interactions with our Services easy and meaningful. Cookies do not identify you if you are merely visiting OMNI’s Services; however, a cookie may store a unique identifier for each user. The cookies that OMNI uses are essential for the operation of the Services or are used for performance or functionality. We use session cookies that last until you close your browser or persistent cookies that last until they are deleted. You can control the use of cookies at the browser level, but if you choose to disable cookies, it may limit your use of certain Services features or functions.

Log data: When you use our Services, we process log data, including the information that your browser automatically sends, and information related with your interaction with our Services.

Personal data: OMNI may collect and process any personal data that you voluntarily make available to us by completing our Services forms (i.e., Demos, Trials requests), or subscription contact services.

Services Users

Services Users (after Sign Up) – Following sign up, whenever you use our Services we collect behavioral data points essential for the provision of OMNI Services.

Cookies: The cookies that OMNI uses are essential for the operation of the Services or are used for performance or functionality. We use cookies to keep you logged in, remember your configuration preferences, and provide information for future development of OMNI Services. By using our Services, you agree that we can place these types of cookies on your computer or device. You can control the use of cookies at the browser level, but if you choose to disable cookies, it may limit your use of certain Services features or functions. We use session cookies that last until you close your browser or persistent cookies that last until they are deleted.

On sign up: When you Sign Up you give us certain information voluntarily. This information may include your name, email address and other personal information.

Please note that all data requested by OMNI is mandatory except in specific cases where we state that some of the data is not mandatory. Failure to provide mandatory data may make it impossible for us to provide our Services.

Collected Data Use

We use the information we collect to provide better Services to our Users. OMNI or our service providers may use the information we collect from you in various ways including in connection with:

  • conducting Services registration and authentication;
  • providing service and support to you;
  • billing you for Services;
  • verifying your identity;
  • carrying out our obligations and enforcing our rights arising from any contracts entered into between you and OMNI;
  • communicating information about Services and other interactions (e.g., customer service inquiries, user conferences, etc.);
  • improving our Services and other interactions (e.g., customer service inquiries, user conferences, etc.);
  • contacting you to complete surveys that we use for marketing or quality assurance purposes;
  • sending you promotional information; complying with Service Offering obligations as well as in any other way we describe when you provide information;
  • combating fraud, crime and as otherwise required or permitted by law;
  • and for any other purpose with your consent.

To assist us with the uses described in this Privacy Policy, information we or our service providers have collected from or about you through OMNI Services, Service Offerings and other interactions (e.g., customer service inquiries, user conferences, etc.), including about your use thereof, may be combined with or enhanced by other information from or about you that we have obtained from other online or offline sources, including from our service providers or business partners.

We may send you push notifications from time-to-time in order to update you about any events or promotions that we may be offering. If you no longer wish to receive these types of communications, you may turn them off at the device level by opting out. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

We do not share, sell, rent, or trade user information with third parties for their commercial purposes.

Shared Information

We sometimes share your information with third parties so we can provide you with the best experience, to support our user customization experience and comply with applicable laws. We share your information with:

  • Third-party services you select on Sign Up;
  • Online advertisers and third-party companies that we use to audit or improve the delivery and performance of ads or content on websites and apps (i.e., Google adwords) and vice versa;
  • Third-party companies or individuals that we employ to process information on our behalf based on our instructions and in compliance with this Privacy Policy;
  • Law enforcement agencies or government agencies. We only share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or OMNI; or to detect, prevent, or otherwise address fraud, security or technical issues.

Information Retention

We will retain the data we process on behalf of our customers for as long as needed to provide Services to our customers at their instruction. OMNI may also retain this data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Transfer

We may transfer personal information to companies that help us provide our service. Transfers to subsequent third-party companies or services are covered by the service agreements with our customers. We may also disclose your personal information and other information across country borders:

  • to our subsidiaries and affiliates;
  • to comply with the law or in response to a subpoena, court order, law enforcement or government request, or other legal process;
  • to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings;
  • if OMNI determines in its good faith judgment that such disclosure is necessary to provide its Services or to protect the rights, interests, safety, or property of its business, employees, suppliers, customers, or others;
  • in connection with any proposed or actual sale or other transfer of some or all assets of OMNI, and/or any proposed or actual sale or merger of OMNI or any division of OMNI;
  • to enforce the terms of any agreement with OMNI;
  • to combat fraud or other criminal activity;
  • for any other purpose disclosed by us when you provide the information;
  • as otherwise required or permitted by law; and/or
  • with your consent.

California Privacy Rights

f you are a California resident, California Civil Code §1798.83 permits you to request information regarding the disclosure of your personal information by OMNI to its affiliates and/or third-parties for their direct marketing purposes, within the past year. To make such a request, contact us via email at legal@teamomni.com.

Privacy Policy Changes

OMNI reserves the right to make changes to this Privacy Policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often to be informed of how OMNI is collecting, using, retaining, protecting, disclosing, and transferring your information., referring to the date of the last modification listed at the top of this page. If a User objects to any of the changes to the Privacy Policy, the User must cease using OMNI’s Services.